November 11, 2017
- Date/Time
- Wednesday, 11/01/2017
- Location
- Wayne A. Reaud Building #312
- Submitted By:
- Rachel Juneau
IT STEERING COMMITTEE MEETING
Wednesday, November 1st at 10:00 a.m.
Wayne A. Reaud Building #312
Meeting called to order by Dr. Marquart at 10:00 a.m. and adjourned at 10:30 a.m.
Attendees: James Marquart, Craig Ness, Priscilla Parsons, Larry Osborne, Vicki McNeil, Kevin Smith and Brenda Nichols
Approval of Minutes from:
Wed., July 5th, 2017 (Dr. Marquart) Minutes were distributed and approved as written.
1.Monthly Status Report Discussion
(Priscilla Parsons)
Active Projects
- Digital Signage - active
- Pilot Phase complete January 2018
- Cherry (5 locations)
- Library (4 locations)
- Galloway (2 locations)
- CICE (3 locations)
- Reaud (3 locations)
- Training will be available
- EAB Student Success Initiative
- October go-live complete
- Outstanding item: programming of card swipe functionality
- CRM
- Communication plan consulting / training; - complete
- 3 workflows developed;
- 9 communication campaign activities tested
- Post Implementation “as is” audit scheduled for July 31st - complete
- Areas of conversation included: applications, test scores, and supplemental items; territory management; Twilio texting; suspect auto qualification; post admissions data imports (housing, orientation, etc); student web front end.
- Communication plan consulting / training; - complete
- IT Service Management
- Phase I – Internal IT work order processing – complete; Legacy Unicenter system decommissioned
- Phase II – Internal IT Change Management – November 2017
- Phase III – Knowledge Base and Customer Service Portal – TBD
- Security Awareness Program Launch - complete
- New Security Awareness Website Launched
- Security Awareness survey conducted (407 respondents)
- Security Topics included in Monday Morning updates
Visual reminder to be distributed to faculty and staff
- Qualtrics Survey Tool
- Go-live / available for use November 1st
- Training sessions available Nov 2-3; web support content available Nov 1st
- Will try to make a training video and have it available online.
- IRB (Institutional Review Board) will release all surveys
- Survey Monkey available until April 2018 to export data and retrieve existing survey instruments
- Endpoint encryption
- Phase I – Proof of Concept within IT and Internal Audit (10 machines) – complete
- Phase II – Expand to certain IT division machines – anticipated completion Dec 2017
- Computer Refresh
- Refresh of Classrooms / Class Labs / Open Labs 4+ years old - Complete
- FY 18 refresh is expected to include a portion of faculty and administrative office computers and study labs.
- Other
- LU Mobile App migration
- Banner 9 adoption – INB (level of adoption & use varies because Banner 8 remains available; Banner 8 becomes unsupported Dec 2018)
- Multi-factor authentication – complete (612 registered users)
- 90% complete on the Audio-visual project on the 8th floor of the Library
Completed Projects
- CRM: Communication plan consulting / training
- CRM: Post Implementation “as is” audit scheduled for July 31st
- IT Service Management: Phase I – Internal IT work order processing; Legacy Unicenter system decommissioned
- Security Awareness Program Launch
- Endpoint Encryption: Phase I – Proof of Concept within IT and Internal Audit (10 machines)
- Computer Refresh of Classrooms / Class Labs / Open Labs 4+ years old
- Multi-factor authentication (612 registered users)
Upcoming Projects
- Web Time Entry – RFP decision pending
- Learning Management System
General
- Unplanned Outages: None
2. Academic Computing Committee
(Larry Osborne)
- Sri conducted a presentation regarding the encryption project. Phase I was completed on October 9th.
- Security Awareness Program briefing
- Paula Nichols mentioned that approximately 45% scheduled credit hours are online, 14 programs, 12 graduate programs (included research) and 1 doctorate program
- Johnny Jarrell presented a Blackboard update
- Next meeting is tomorrow, November 2nd.
3. Student Issues
- None to report
4.Other Items
- None to report
Next Meeting Wednesday, December 6th, 2017 10:00 a.m. Wayne A. Reaud Building #312