IT Services & Support
Service Desk
The Service Desk is located on the first floor of the Mary & John Gray Library in Room 105.
For phone help call 409.880.2222 or email servicedesk@lamar.edu.
Office Hours:
Monday through Friday 8:00 am - 5:00 pm Central.
Phone Support:
Monday through Friday 7:30 am - 7:30 pm Central.
Sunday 5 pm - 12 am Central
How do I...
LEA
- Access your LU (Zimbra) Email Account
- Configure Outlook for Zimbra Email
- Configure iCal (Mac) for Zimbra Calendars
- Configure Apple Mail for Zimbra
- Configure Thunderbird for Zimbra
- Configure Your Mobile Device for Zimbra Email
- Enable the Global Address List for Zimbra
- Get Help Using Zimbra
- Set up Briefcase Drive on the Mac
- Send a Campus Announcement
- Forward a Message as an Attachment
- Block Email Messages
Self-Service Banner
- Access Self-Service Banner
- Get Help with Log In Errors
- Change Personal Information
- View Current Pay Stubs
Network
- Access On-Campus Wireless Networks
- Download and Install VPN Software for Secure Wireless Access
- Access Other Computers On Campus or the Library
Phone
- Set up Voicemail in Outlook 2003
- Set up Voicemail in Outlook 2007
- Set up Voicemail in Entourage for Mac
- Change Voicemail Password
- Cisco Phone Quick Reference
- Cisco Phone Reference Slideshow (PPT)
Work Request
Services
- LU Email
Use your LEA credentials (without @LEA) to log in. - Self-Service Banner
Log in with your Employee ID number and 6 digit date of birth(mmddyy) as the PIN. - Blackboard
Use your LEA credentials (without @LEA) to log in. - Submit Syllabi and Vitae
Log in using the LEA username and a departmental password which is available from the department chair or administrative assistant. - WEAVEonline
Use your LEA credentials (without @LEA) to log in. - Online Course Evaluations
Use your LEA credentials (without @LEA) to log in. - Change Management
Use your LEA credentials to access change management resources on the Intranet.
IT Policies
Forms
- Banner
- Compliance Exceptions
- Networking
- Security Access
- Web Site
